1. Information We Collect

We collect two types of information from visitors to our website:

• Personal Information: This includes data that can identify you personally, such as your name, address, phone number, email address, and medical details. We collect this information when you fill out forms on our website, register for services, or contact us directly.
• Non-Personal Information: This includes data that does not identify you personally, such as your IP address, browser type, device type, and usage statistics related to your interaction with our website. This information is collected automatically via cookies and other tracking technologies.

2. How We Use Your Information

We use the information we collect to provide you with the best possible healthcare services and improve your experience with us. The specific uses of your personal and non-personal information include:

• To Provide Healthcare Services: We use your personal information to provide the healthcare services you request, including medical consultations, appointments, and treatments.
• To Communicate with You: We may use your contact details to send you appointment reminders, updates on your treatment, or information related to our services. You can opt out of marketing communications at any time.
• For Website Optimization: We use non-personal information to analyze trends, track user activity on our site, and improve our website’s content and performance. This helps us provide a better user experience.
• To Comply with Legal Requirements: We may use your information to comply with relevant laws and regulations, such as those governing healthcare, patient privacy, and medical records.

3. How We Protect Your Information

At Green City Hospital, we take the security of your personal information very seriously. We use a variety of administrative, technical, and physical security measures to protect your data from unauthorized access, alteration, or disclosure. Some of the steps we take to safeguard your information include:

• Encryption: We use encryption protocols to protect your personal and medical information, both during transmission and when stored.
• Access Control: Only authorized personnel have access to your sensitive information. We restrict access to those who need it to perform their job duties.
• Regular Audits: We conduct regular audits and reviews to ensure that our security measures are up to date and effective.

However, please note that while we take reasonable steps to protect your data, no method of transmission over the internet or electronic storage is 100% secure. Therefore, we cannot guarantee absolute security.

4. Sharing Your Information

We respect your privacy and will not share your personal information with third parties without your consent, except in the following circumstances:

• Healthcare Providers: We may share your personal and medical information with other healthcare providers or medical institutions involved in your care, such as specialists, labs, and pharmacies.
• Service Providers: We may share your information with third-party service providers who assist us in delivering our services, such as cloud storage providers, email communication services, or appointment management systems. These third parties are obligated to protect your data and use it only for the purposes we specify.
• Legal Compliance: We may share your personal information if required to do so by law, regulation, or a court order. This may include complying with requests from government authorities or law enforcement agencies.
• Business Transfers: If Green City Hospital undergoes a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction. In such cases, we will notify you and ensure that your data is treated according to this Privacy Policy.

5. Cookies and Tracking Technologies

Our website uses cookies and other tracking technologies to enhance your experience and collect non-personal data about your usage patterns. Cookies are small text files stored on your device that help us remember your preferences and improve website functionality. You can control the use of cookies through your browser settings, but please note that disabling cookies may affect your experience on our website.

We also use analytics tools, such as Google Analytics, to track and analyze website usage data. These tools help us understand how visitors interact with our website and identify areas for improvement.

6. Your Rights Regarding Your Personal Information

You have certain rights concerning your personal information, including:

• Access: You have the right to request access to the personal information we hold about you. You can review, update, or correct any inaccuracies in your data.
• Deletion: You can request that we delete your personal information, subject to any legal or contractual obligations we may have to retain it.
• Correction: You can ask us to correct any errors in the personal information we hold about you.
• Opt-Out: You can opt out of receiving marketing communications from us at any time by following the unsubscribe instructions provided in our emails or by contacting us directly.

To exercise any of these rights, please contact us using the contact details provided below.

7. Children’s Privacy

Our website and services are not intended for use by children under the age of 13. We do not knowingly collect personal information from children. If you are a parent or guardian and believe that we have collected personal information from a child, please contact us immediately, and we will take steps to remove that information from our records.

8. Changes to the Privacy Policy

Green City Hospital reserves the right to update this Privacy Policy from time to time. When we make changes, we will update the "Effective Date" at the top of this page. We encourage you to periodically review this policy to stay informed about how we are protecting your information.

By continuing to use our website and services after any changes are made, you agree to the updated Privacy Policy.

9. Contact Us

If you have any questions or concerns regarding this Privacy Policy or how we handle your personal information, please do not hesitate to contact us at: